We at MYsmile Dental sincerely hope that you and your family are in good health during these times that are anything but normal.
We are happy to share with you that – in keeping with the guidance of the Ministry of Health – we have updated protocols and improved resources to provide safe dental care during the ongoing COVID-19 pandemic. These protocols will allow us to effectively provide services now.
Moreover, in our effort to exceed government safety standards, and to provide you with added security, we have closed off each room and equipped them with a high-quality air purifier.
Covid-19 Health And Safety Precautions:
Some procedural changes require your participation. We ask that you review this list of core changes:
A pre-visit COVID-19 screening questionnaire is to be completed 2 to 3 days before your appointment. This questionnaire will be emailed to you prior to your appointment. If you do not receive this email please contact our office.
Entering the office can only be done when adequate social distancing can be maintained – you may be asked to wait in the hallway until there is sufficient space in our reception area
A mask (medical or cloth covering your nose and mouth) must be worn from the moment you enter the clinic (to be removed only during treatments/procedures)
Non-essential visitors are not allowed in the office and will be asked to wait outside (please inquire in advance if you need guidance). Seating capacity in the waiting room has been closed in order to maintain physical distancing efforts.
When you arrive for your appointment, you will be asked to complete a in-person COVID-19 screening survey.
Hand hygiene (washing/sanitizing) is required for each person entering and leaving the office and clinical area. This will be provided for you.
Prior to your treatment you’ll be asked to rinse for one minute with an oral disinfecting rinse.
Increased use of protective gear by all staff, including during non-procedure times.
Additional Health & Safety Precautions
At all times our practice strictly adheres to, and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more.
In recognition of ongoing and the continued spread of the COVID-19 virus, our office has expanded our cleaning of high contact surfaces and we are frequently disinfecting items in non-clinical areas such as the administrative areas, door handles, pens, clipboards and PIN pad machines.
Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection.
To ensure your health and safety, and the health and safety of everyone at our practice, all patients are screened prior to their appointment for travel, COVID-19 contact history and cough, fever, and/or flu-like symptoms.
Those who have symptoms, have travelled outside of Canada, or have had contact with a possible or confirmed COVID-19 case will be asked to defer their appointment until the 14 period of self isolation has passed, and when indicated until a COVID-19 test result is returned as negative.
Similarly, all team members that are feeling unwell or are exhibiting symptoms are asked to stay home from work until a COVID-19 test result has returned “negative”.
We have asked all team members manage any travel plans in accordance to The Government of Canada Travel Advise and Advisories. Team members considering travel outside of Canada are required to follow the travel advice on the Government of Canada COVID-19 webpage and are required to complete the recommended 14 day self-isolation period prior to returning to work.
Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.
For further information, including measures to keep yourself healthy, visit the following links:
Symptoms and Self-assessment:
How to self isolate:
Contact Telehealth Ontario at 1-866-797-0000, your local public health unit or your primary care provider if you’re experiencing symptoms coronavirus. Please do not call 911 unless it is an emergency.